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San Francisco · Anaheim

Knowledge base Developer docs

§ Getting started

What is SwagByte?
Designing your first product

§ Orders & shipping

Tracking your shipment
How long production takes

§ Designing

Artwork file specs
DTG vs embroidery vs screen print

§ Billing & payment

Payment options
Tax exemption

§ For corporate accounts

Applying for Net-30 terms
Quote → PO checkout flow

§ Returns & guarantee

Filing a guarantee claim

§ Your account

Managing saved designs

Knowledge baseOrders & shipping

Orders & shipping

Order status, tracking, multi-address, and what to expect.

Tracking your shipment
Where to find your tracking number and how the carrier updates flow.
1 min read · Updated 2026-04-26
How long production takes
Standard 7–10 business days, rush 3–5. What counts as the start day.
2 min read · Updated 2026-04-26

The operating system for custom merchandise. Design, approve, and ship — all in one place.

Current lead time · 5–7 days

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Orders & shipping · Knowledge base · SwagByte