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Frequently asked questions
Find answers to common questions about our products, orders, design specs, and more.
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SwagByte is a self-serve custom apparel platform. Browse premium blanks from brands like Nike and The North Face, design your artwork in our 3D editor, and place your order online. Every order is reviewed by our team for quality before it goes into production — no rep calls, no mockup email chains.
Browse our catalog, pick a product, and use the 3D designer to place your artwork. Choose decoration method, sizes, and quantities, then submit the order. Our production team reviews it (typically the same business day), confirms artwork + sizing, and runs production. You'll get tracking the moment it ships.
9 business days from design approval to delivered, end to end (production + domestic shipping combined). International shipping times vary by destination — we'll surface a quote at checkout.
Yes. You can place sample orders to inspect print quality, fabric feel, and fit before committing to a larger run. Samples are subject to the same 24-piece minimum per decoration type.
Yes, there is a 24-piece minimum per decoration type. You can order from 24 pieces to ten thousand. There are no setup fees to get started.
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Our support team typically responds within 4 hours during business hours. Reach out and we will get you sorted.