Questions, answered.
The short version of everything teams ask before their first order. Still stuck? Reach out — we answer within a business day.
Common asked.
Everything is self-serve — but here's the short version. Still stuck? Reach out and we answer within a business day.
No. Browse, design in 3D, and check out entirely on your own — no calls, no reps, no back-and-forth. If you ever want a human, we're here, but you'll never need one to place an order.
No. You can design, save, and even check out as a guest — your work is kept under a browser session. Create an account any time and everything you've built comes with you.
24 units per design. You can design with no minimum — the 24-unit minimum only applies when you actually place the order, and it's per design, not per order.
Nike, The North Face, Carhartt, OGIO, Port Authority, and more — 50+ brands across apparel, hats, bags, and drinkware. Every product page shows live stock by color and size.
Yes. Stock levels on the product page reflect what's actually available, so you're not designing on a blank that's gone by checkout.
Yes — design it in real-time 3D, position your logo, and spin the garment to see every angle. We print exactly what you design, so the mockup on screen is what shows up on your gear. No PDF proofs, no waiting on a rep.
PNG, JPG, SVG, and PDF. Vector files (SVG, PDF) print sharpest at any size; high-resolution PNGs work great too. The designer flags anything that won't reproduce well.
Yes. Lock a design's artwork, size, and method, then place it on tees, hoodies, and more — the combined quantity counts toward one 24-unit minimum.
Product price plus decoration, all-in. Decoration depends on the method (screen print by ink color, embroidery by stitch count) and quantity — bigger runs cost less per piece. No setup, art, or proof fees, and tax is already included in the price.
Card or ACH bank transfer at checkout. Approved business accounts can skip payment entirely and submit a PO on Net-30 terms.
No. The quote in the 3D designer is the charge — shipping is the only thing added, and you pick the rate yourself at checkout.
Standard production is 7–10 business days after you approve the design, with 3–5 day rush available.
Ground (5–7 days), 2-Day, and Overnight — you pick the live carrier rate at checkout, with tracking on every order.
Yes. Business accounts apply for Net 30 at signup. A team member reviews your application and follows up within one business day — you can order pay-now in the meantime. Approved accounts start with a 50% deposit and the balance invoiced at shipment; full Net 30 opens after three on-time payments.
Yes. Company accounts share saved designs, quotes, and order history, with roles for who can design, approve, and purchase. Invoices and documents live in one place for AP.
If it's not right, we make it right — misprints, wrong products, defects, or shipping damage all get a reprint or refund. Report it from your account or by email and we respond within one business day.
Custom gear can't be returned for sizing or change-of-mind, and we print exactly the design you approved — so double-check both before ordering. Anything that's our mistake is on us.
Design your first order.
No account needed until you're ready to check out. Browse live stock, design it in 3D, and we print exactly what you submit — most teams place their first order in under ten minutes.
- No credit card
- No sales call
- Production 7–10 days